Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident
Year of publication: |
June 2016
|
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Authors: | Breitsohl, Jan ; Garrod, Brian |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 54.2016, p. 209-220
|
Subject: | Crisis | Unethical incident | Loyalty | Cognitive appraisal theory | Emotions | Coping strategies | Tourist psychology | Urlaubsverhalten | Holiday behaviour | Emotion | Kognition | Cognition | Konsumentenverhalten | Consumer behaviour | Tourismus | Tourism | Coping-Strategie | Coping strategy |
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