Attitudinal loyalty and trust in entrepreneurship : building new relationships
Year of publication: |
2013
|
---|---|
Authors: | Prause, Gunnar ; Mendez, Marcelo Mendez ; Garcia-Agreda, Sergio |
Published in: |
International entrepreneurship and management journal. - New York, NY [u.a.] : Springer, ISSN 1554-7191, ZDB-ID 2239363-8. - Vol. 9.2013, 4, p. 531-540
|
Subject: | Travel agencies | CRM | Loyalty | Satisfaction | Commitment | Trust | Client | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Reisevermittler | Travel agency | Kundenzufriedenheit | Customer satisfaction | Mitarbeiterbindung | Employee retention | Lieferantenmanagement | Supplier relationship management | Konsumentenverhalten | Consumer behaviour |
-
Key drivers of services website loyalty
Sanz Blas, Silvia, (2014)
-
Najjar, Hechmi, (2023)
-
Exploring the process of customer engagement, self-brand connections and loyalty
Naumann, Kay, (2015)
- More ...
-
The value of trust for travel agencies in achieving customers' attitudinal loyalty
Devece, Carlos, (2015)
-
Entrepreneurial intervention in electronic markets : the influence of customer participation
Merigo, Jose Maria, (2013)
-
The East-West Transport Corridor and the shuttle train 'VIKING'
Kusch, Thomas, (2011)
- More ...