Awareness and implementation of total quality management : the case of enterprises in Danang City
Year of publication: |
July 2016
|
---|---|
Authors: | Nguyen Thi Bich Thuy |
Published in: |
Journal of economic development. - Hochiminh City : University of Economics Hochiminh City, ISSN 1859-1116, ZDB-ID 2869684-0. - Vol. 23.2016, 3, p. 57-72
|
Subject: | Total Quality Management | quality management implementation | customer orientation | business performance | Danang enterprises | Qualitätsmanagement | Quality management | USA | United States | Beziehungsmarketing | Relationship marketing |
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