"Being yourself" in the electronic sweatshop : new forms of normative control
Year of publication: |
2011
|
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Authors: | Fleming, Peter ; Sturdy, Andrew |
Published in: |
Human relations. - Thousand Oaks, Calif. [u.a.] : Sage Publ., ISSN 0018-7267, ZDB-ID 203771-3. - Vol. 64.2011, 2, p. 177-200
|
Subject: | Callcenter | Call centre | Arbeitsbedingungen | Working conditions | Personalkontrolle | Employee monitoring |
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