Benchmarking and best practices in industrial service business
| Year of publication: |
2015
|
|---|---|
| Authors: | Gunasekaran, Angappa |
| Other Persons: | Kohtamäki, Marko (contributor) ; Helo, Petri (contributor) |
| Publisher: |
Bradford : Emerald Group Publishing Limited |
| Subject: | Benchmarking | Leistungsbündel | Bundling strategy | Industrie | Manufacturing industries | Dienstleistungssektor | Service industry |
| Extent: | Online-Ressource (167 p) |
|---|---|
| Series: | Benchmarking : An International Journal ; Volume 22, Number 2 |
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Description based upon print version of record Cover; Editorial advisory board; Industrial services - the solution provider's stairway to heaven or highway to hell?; Strategic roles of service sites: application of Ferdows's model; A decision support system to evaluate the business impacts of machine-to-machine system; Meteorological information service support system in wind park application; Service productivity in different industries - an empirical investigation; Assessing value co-creation and value capture potential in services:a management frame work Applications of benchmarking and classification framework for supplier risk managementEmpirical study of measuring supply chain performance; An innovative framework for performance analysis of members of supply chains |
| ISBN: | 978-1-78560-024-1 ; 978-1-78560-025-8 ; 978-1-78560-024-1 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012679060