Benchmarking and operational performance : some empirical results
Year of publication: |
2007
|
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Authors: | Voss, Christopher A. ; °Ahlström, Pär ; Blackmon, Kate |
Published in: |
Innovation, knowledge and operations improvement. - London [u.a.] : Sage. - 2007, p. 91-102
|
Subject: | Benchmarking | Performance-Messung | Performance measurement |
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