Benchmarking as a policy-making tool: From the private to the public sector
Benchmarking has a long history in the management world. It first emerged in the private sector as an engineering tool and having passed through different stages of development, is now also a policy-making tool in the public sector. The paper argues that although typologies of benchmarks can be developed and a generic methodological approach can be formulated, these cannot be unconditionally used in the sector of public policy. A number of problems can be identified: the lack of agreement on what public policy is, the contradiction between learning and copying in public sector organizations, the dualism between top-down and bottom-up approaches, and the conflict between accountability and public trust. These problems are also reflected in the specific case of innovation policy. Copyright , Beech Tree Publishing.
Year of publication: |
2006
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Authors: | Papaioannou, Theodoros ; Rush, Howard ; Bessant, John |
Published in: |
Science and Public Policy. - Oxford University Press, ISSN 0302-3427. - Vol. 33.2006, 2, p. 91-102
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Publisher: |
Oxford University Press |
Saved in:
Online Resource
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