Benchmarking sustainable e-commerce enterprises based on evolving customer expectations amidst COVID-19 pandemic
Year of publication: |
2023
|
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Authors: | Pratap, Saurabh ; Jauhar, Sunil Kumar ; Daultani, Yash ; Paul, Sanjoy Kumar |
Published in: |
Business strategy and the environment. - New York, NY [u.a.] : Wiley, ISSN 1099-0836, ZDB-ID 2025936-0. - Vol. 32.2023, 1, p. 736-752
|
Subject: | COVID-19 pandemic | customer expectations | e-commerce enterprises | fuzzy VIKOR | sustainability | Electronic Commerce | E-commerce | Coronavirus | Epidemie | Epidemic | Benchmarking | Nachhaltigkeit | Sustainability | Fuzzy-Set-Theorie | Fuzzy sets |
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