Benefitting a few at the expense of many? : exclusive promotions and their impact on untargeted customers
Year of publication: |
2019
|
---|---|
Authors: | Newman, Christopher L. ; Cinelli, Melissa D. ; Vorhies, Douglas ; Folse, Judith Anne Garretson |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 47.2019, 1, p. 76-96
|
Subject: | Exclusivity | Promotions | Preferential treatment | Social exclusion | Customer prioritization | Customer relationship management | Beziehungsmarketing | Relationship marketing | Soziale Ausgrenzung | Verkaufsförderung | Sales promotion | Konsumentenverhalten | Consumer behaviour |
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