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PATTERNS OF INNOVATION AND PROTECTION ACTIVITIESWITHIN SERVICE COMPANIES -RESULTS FROM A GERMAN STUDY ON SERVICE-INTENSIVECOMPANIES
Hipp, Christiane, (2006)
„Services in motion“ - Besonderheiten von Dienstleistungsinnovationenam Beispiel der Bertelsmann Services Group
Hipp, Christiane,
Service innovation, user involvement, and intellectual property management