BEST OF HBR - Fair Process: Managing in the Knowledge Economy - Today's knowledge workers will commit to a management decision -- Even one they disagree with -- If they believe the manager used a fair process to make it. Sounds simple, but most organizations don't practice fair process. Here's why they should.
Year of publication: |
2003
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Authors: | Kim, W.Chan ; Mauborgne, Renée |
Published in: |
Harvard business review : HBR. - Boston, Mass : Harvard Business School Publ. Corp, ISSN 0017-8012, ZDB-ID 23826. - 2003, p. 127-137
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