BEST PRACTICE - Fear of Feedback - A company's very survival depends on employees' openness to regular feedback, especially in industries undergoing frequent change. But, too often, subordinates are terrified they'll hear nothing but criticism, and bosses fear their direct reports will respond with anger or tears. Several adaptive techniques and proactive measures can help people feel more ...
Year of publication: |
2003
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Authors: | Jackman, Jay M. ; Strober, Myra H. |
Published in: |
Harvard business review : HBR. - Boston, Mass : Harvard Business School Publ. Corp, ISSN 0017-8012, ZDB-ID 23826. - 2003, p. 101-108
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