Best practices in achieving a customer‐focused culture
Year of publication: |
2007
|
---|---|
Authors: | Bartley, Bronwen ; Gomibuchi, Seishi ; Mann, Robin |
Published in: |
Benchmarking: An International Journal. - Emerald Group Publishing Limited, ISSN 1758-4094, ZDB-ID 2007988-6. - Vol. 14.2007, 4, p. 482-496
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Benchmarking | Customer relations | Best practice | New Zealand |
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