Book Review: Call Centres and Human Resource Management
Year of publication: |
2004
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Authors: | Taylor, Phil ; Bain, Peter |
Published in: |
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies. - London [u.a.] : Sage, ISSN 0170-8406, ZDB-ID 1364376. - Vol. 25.2004, 9, p. 1632-1644
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