BPM governance : an exploratory study in public organizations
Year of publication: |
2011
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Authors: | Santana, André Felipe Lemos ; Alves, Carina Frota ; Santos, Higor Ricardo Monteiro ; Felix, Adelnei de Lima Cavalcanti |
Published in: |
Enterprise, business-process and information systems modeling : 12th International Workshop, BPMDS 2011, and 16th International Conference, EMMSAD 2011, held at CAiSE 2011, London, UK, June 20 - 21, 2011 ; proceedings. - Berlin : Springer, ISBN 978-3-642-21758-6. - 2011, p. 46-60
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Subject: | Prozessmanagement | Business process management | Öffentlicher Sektor | Public sector |
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