BPR Application Scale

Business Process Reengineering (BPR) is the cutting-edge trend in contemporary business. It is a tool, a method or practice to attain radical improvement in various dynamic environments. The main aim of development of this scale “BPR Application Scale (BPRAS)” was to study about the application of business process reengineering as a quality tool in manufacturing sector organizations. The scale is divided into two parts: Part – I Demographic Information & Part – II BPR Practices as Quality Tool. Part – I includes 12 questions based on nominal and ordinal scale. But part – II includes 21 questions based on likert scale, open and closed ended scale to measure the each variable of quality. This scale is very useful for managers, manufacturers, service providers, academic researchers etc. This scale may be used to check the efficiency of the organization & measure the current status of BPR