Building the customer centric enterprise : data warehousing techniques for supporting customer relationship management
Year of publication: |
2001
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Authors: | Imhoff, Claudia ; Loftis, Lisa ; Geiger, Jonathan G. |
Publisher: |
New York [u.a.] : Wiley |
Subject: | Data warehousing | Customer relations | Data processing | Kundenmanagement | Data-Warehouse-Konzept |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Kerner, Simone, (2002)
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Customer data integration : reaching a single version of the truth
Dyché, Jill, (2006)
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Implementing CRM : from technology to knowledge
Finnegan, David Jesse, (2007)
- More ...
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Data stores, data warehousing, and the Zachman framework : managing enterprise knowledge
Inmon, William H., (1997)
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Exploration warehousing : turning business information into business opportunity
Inmon, William H., (2000)
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Inmon, William H., (2001)
- More ...