Bundling and scheduling service packages with customer behavior : model and heuristic
Michael J. Dixon (Ivey Business School, Western University, London, Ontario, Canada), Gary M. Thompson (School of Hotel Administration, Cornell University, Ithaca, New York, USA)
| Year of publication: |
January 2016
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|---|---|
| Authors: | Dixon, Michael J. ; Thompson, Gary M. |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 25.2016, 1, p. 36-55
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| Subject: | service scheduling | sequence effects | behavioral operations | service design | social pyschology | Scheduling-Verfahren | Scheduling problem | Leistungsbündel | Bundling strategy | Heuristik | Heuristics | Konsumentenverhalten | Consumer behaviour | Prozessmanagement | Business process management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/poms.12409 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011437166