Bureaucratic encounters : a pilot study in the evaluation of government services
Year of publication: |
1975
|
---|---|
Other Persons: | Katz, Daniel (contributor) |
Publisher: |
Ann Arbor, Mich. : Survey Research Center, Inst. for Social Research, Univ. of Michigan |
Subject: | Öffentliche Dienstleistung | Bürokratie |
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