Business process management and the balanced scorecard : using processes on strategic drivers
Ralph F. Smith
| Year of publication: |
2007
|
|---|---|
| Authors: | Smith, Ralph F. |
| Publisher: |
Hoboken, NJ : Wiley |
| Subject: | Workflow | Management | Benchmarking (Management) | Performance | Strategic planning |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | X, 227 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-470-04746-1 ; 978-0-470-04746-0 |
| Source: |
Persistent link: https://www.econbiz.de/10004876317