Business process re-engineering in healthcare management : a case study
Year of publication: |
2011
|
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Authors: | Bertolini, Massimo ; Bevilacqua, M. ; Ciarapica, F. E. ; Giacchetta, G. |
Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 17.2011, 1, p. 42-66
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Subject: | Prozessmanagement | Business process management | Krankenhausmanagement | Hospital management | Chirurgie | Surgery | Delphi-Methode | Delphi technique |
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