Business Processes for Enhancing Coordination in Supply Networks

In today's supply networks, characterised by increased complexity and uncertainty, fast flow of information and decisions across the supply network is fundamental for improving efficiency and customer service in the global market. In such a complex, dynamic environment, the overall performance of the supply network can only be improved through better coordination of inter-related, boundary-spanning business processes in the network. This paper proposes a conceptual framework for enhanced coordination of production planning and control activities across the supply network. The framework consists of seven business processes, among which four key business processes focusing on the short to medium term are chosen for design and modelling and subsequent implementation.