Business solutions on demand : transform the business to deliver real customer value
Mark Cerasale ; Merlin Stone
| Year of publication: |
2004 ; 1. ed.
|
|---|---|
| Authors: | Cerasale, Mark Vincent ; Stone, Merlin |
| Publisher: |
London [u.a.] : Kogan Page |
| Subject: | Customer relations | Organizational change | IBM Corporation | Kundenorientierung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVIII, 278 S. : graph. Darst. 24cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-7494-4172-0 |
| Source: |
Persistent link: https://www.econbiz.de/10004430423