But are tourists satisfied? : importance-performance analysis of the whale shark toursim industry on Isla Holbox, Mexico
Year of publication: |
2012
|
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Authors: | Ziegler, Jackie ; Dearden, Philip ; Rollins, Rick |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 33.2012, 3, p. 692-701
|
Subject: | Tourismus | Tourism | Kundenzufriedenheit | Customer satisfaction | Fischschutz | Fisheries conservation | Performance-Management | Performance management | Mexiko | Mexico |
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