Buyer satisfaction and loyalty intention in online auctions
Year of publication: |
2009
|
---|---|
Authors: | Chiou, Jyh‐Shen ; Wu, Lei‐Yu ; Sung, Yi‐Ping |
Other Persons: | Sin Seow, Khoe (ed.) |
Published in: |
Journal of Service Management. - Emerald Group Publishing Limited, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 20.2009, 5, p. 521-543
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Internet | Consumer behaviour | Auctions | Electronic commerce | Customer services quality | Taiwan |
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