Buyer-seller customer satisfaction: The influence of the environment and customer service
| Year of publication: |
1999
|
|---|---|
| Authors: | Emerson, Carol J. ; Grimm, Curtis M. |
| Published in: |
The journal of business & industrial marketing. - Bradford : Emerald, ISSN 0885-8624, ZDB-ID 6495503. - Vol. 14.1999, 5-6, p. 403-415
|