Call centre work : Taylorism with a facelift
Year of publication: |
2013
|
---|---|
Authors: | Sinha, Shuchi ; Gabriel, Yiannis |
Published in: |
Re-tayloring management : scientific management a century on. - Farnham : Gower, ISBN 978-1-4094-5075-7. - 2013, p. 87-103
|
Subject: | Taylorismus | Scientific management | Personalmanagement | Human Resource Management | Callcenter | Call centre | Indien | India |
-
Thite, Mohan, (2009)
-
HRM in business process outsourcing firms operating in India
Budhwar, Pawan S., (2009)
-
Service management and employment systems in US and Indian call centers
Batt, Rosemary L., (2006)
- More ...
-
Englishization in offshore call centers : a postcolonial perspective
Boussebaa, Mehdi, (2014)
-
Englishization in offshore call centers: A postcolonial perspective
Boussebaa, Mehdi, (2014)
-
Delivering high‐tech, AI‐based health care at Apollo Hospitals
Agarwal, Yashasvi, (2019)
- More ...