Call centres and labour turnover : do HRM practices make a difference?
Year of publication: |
2004
|
---|---|
Authors: | Connell, Julia ; Harvey, Helen |
Published in: |
International employment relations review. - Broadway, NSW, ISSN 1324-1125, ZDB-ID 2005068-9. - Vol. 10.2004, 2, p. 49-65
|
Subject: | Callcenter | Call centre | Arbeitsmobilität | Labour mobility | Personalmanagement | Human Resource Management |
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