Call Centres: Pre-evaluation of their Usefulness in Local Government
| Year of publication: |
2000
|
|---|---|
| Authors: | McElhinney, David ; Proctor, Tony |
| Published in: |
Creativity and innovation management. - Oxfort [u.a.] : Willey-Blackwell, ISSN 0963-1690, ZDB-ID 11512167. - Vol. 9.2000, 4, p. 227-234
|