Case study of sustainable service design in the hospitality industry
Yi-An Chen and Chun Liang Chen
| Year of publication: |
2022
|
|---|---|
| Authors: | Chen, Yi-An ; Chen, Chun Liang |
| Published in: |
Chinese management studies. - Bradford : Emerald Group Publ., ISSN 1750-6158, ZDB-ID 2280185-6. - Vol. 16.2022, 1, p. 162-196
|
| Subject: | Creative-cultural hotel | Local value | Service design | Service encounter | Sustainable development | Value co-creation | Nachhaltige Entwicklung | Hotellerie | Hotel industry | Gastgewerbe | Hospitality industry | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Dienstleistungsmanagement | Service management | Dienstleistungsinnovation | Service innovation | Dienstleistungsqualität | Service quality | Dienstleistung | Services |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/CMS-08-2020-0320 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012886173