Case study of the insured persons satisfaction with the assistance centre
Year of publication: |
2020
|
---|---|
Authors: | Janeš, Aleksander ; Frančeškin, Martina |
Published in: |
Management. - Koper : University of Primorska Press, ISSN 1854-4231, ZDB-ID 2430440-2. - Vol. 15.2020, 2, p. 121-136
|
Subject: | Health Insurance Company | insured persons | process management | policy holders | satisfaction | Versicherung | Insurance | Kundenzufriedenheit | Customer satisfaction | Krankenversicherung | Health insurance |
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