Cases and exercises in organization development & change

Preface -- Introduction to organization development and case study analysis / Donald L. Anderson -- What is organization development? : every coin has two sides / Donald L. Anderson -- History of organization development : a leadership transition in corporate finance / Donald L. Anderson -- Core values and ethics of organization development : the ethically dubious line of covertly gathering data at roboworks, and other challenges / Craig L. Engstrom -- Foundations of organizational change williams & norton insurance : sustaining customer engagement / Linda Ronnie -- The organization development practitioner and the od process : the venue theatre / Donald L. Anderson and Paul J. Liffengren -- Entry and contracting : consulting at indian hygiene products limited : entry and contracting / Debabrata Chatterjee and Krishnan TN -- Data gathering : evaluating the fluidity of work-life balance / DeAnne Priddis and Kristine M -- Nicolini -- Diagnosis and feedback : simeron technologies legal department / David W. Moyle -- An introduction to interventions : diemen-contour : growth challenges in a family firm / Ram Subramanian, Margr, Heetebrij-van Dalfsen, Ilse A. Matser and Isabel C. Botero -- Individual interventions : internal workplace coaching : the case of bernice / Cynthia Roman -- Team interventions : the story behind the story : discovering and addressing the real team problem / Rosemary Maellaro and Jude Olson -- Whole organization and multiple organization interventions (part 1) : adjusting the matrix / Amy Kates -- Whole organization and multiple organization interventions (part 2) : consolidated construction materials supply ? / Gervase R. Bushe -- Sustaining change, evaluating, and ending an engagement : developing and using a dashboard to monitor and lead change / Alessio Vaccarezza and Salvatore Zappal -- Global issues in organization development : utilizing the tenets of ubuntu: a global organization development case study / Peter Sorensen, Therese Yaeger, and Dalitso Sulamoyo -- The future of organization development : dialogic organization development in a virtual organization, kate woolhouse help for hip people / Donald L. Anderson -- About the editor -- About the contributors