Certification in the Indian offshore IT services industry
Year of publication: |
2009
|
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Authors: | Gopal, Anandasivam ; Gao, Guodong |
Published in: |
Manufacturing & service operations management : M & SOM. - Catonsville, MD : INFORMS, ISSN 1523-4614, ZDB-ID 2021015-2. - Vol. 11.2009, 3, p. 471-492
|
Subject: | IT-Dienstleister | IT service provider | Auslandsverlagerung | Offshoring | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Innovationsmanagement | Innovation management | Prozessmanagement | Business process management | Signalling | Wirtschaftlichkeit | Economic effectiveness | Institutionenökonomik | Institutional economics |
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