Change management strategies for successful ERP implementation

When implementing an enterprise resource planning (ERP) system, top management commonly faces an unwanted attitude from potential users – for one reason or another, they resist the implementation process. Top management should, therefore, proactively deal with this problem instead of reactively confronting it. In this paper, I describe an integrated, process‐oriented approach for facing the complex social problem of workers’ resistance to ERP.

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Year of publication:	2001
Authors:	Aladwani, Adel M.
Published in:	Business Process Management Journal. - MCB UP Ltd, ISSN 1758-4116, ZDB-ID 2014421-0. - Vol. 7.2001, 3, p. 266-275
Publisher:	MCB UP Ltd
Subject:	Resource management \| Organizational change \| Employee attitudes \| Resistance

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Type of publication:	Article
Type of publication (narrower categories):	technical-paper
Language:	English
Other identifiers:	10.1108/14637150110392764 [DOI]
Source:	Other ZBW resources

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