Chinese hotel employees in the smiling masks : roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance
Ziguang Chen; Hongwei Sun; Wing Lam; Qing Hu; Yuanyuan Huo ...
| Year of publication: |
2012
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|---|---|
| Authors: | Chen, Ziguang ; Sun, Hongwei ; Lam, Wing ; Hu, Qing ; Huo, Yuanyuan |
| Published in: |
The international journal of human resource management. - London : Routledge, ISSN 0958-5192, ZDB-ID 1044134-7. - Vol. 23.2012, 4, p. 826-845
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| Subject: | Hotellerie | Hotel industry | Dienstleistungsberufe | Service workers | Emotion | Arbeitszufriedenheit | Job satisfaction | Burnout | Arbeitsleistung | Job performance | Empirische Methode | Empirical method | China |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009503774