Citizen participation and needs as an input tool for local government quality management
Year of publication: |
2017
|
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Authors: | Dorasamy, Nirmala |
Published in: |
Risk governance & control : financial markets & institutions. - Sumy : Virtus Interpress, ISSN 2077-429X, ZDB-ID 2819546-2. - Vol. 7.2017, 2, p. 56-66
|
Subject: | Citizen Participation | Local Government | Quality Management | Customer Satisfaction | Accountability | Qualitätsmanagement | Quality management | Bürgerbeteiligung | Public participation | Kommunalverwaltung | Local government | Kundenzufriedenheit | Customer satisfaction |
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