Citizen satisfaction through the development of a sustainable mobile government service model : a blended approach through M-S-QUAL and EGAM theories
Year of publication: |
2024
|
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Authors: | Bharathi, S. Vijayakumar |
Published in: |
Journal of information & knowledge management : JIKM. - Singapore : World Scientific Publ., ISSN 0219-6492, ZDB-ID 2115864-2. - Vol. 23.2024, 3, Art.-No. 2450048, p. 1-38
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Subject: | citizen satisfaction | e-government adoption | m-Gov service quality | PLS-SEM | Sustainable m-Gov services |
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