Extent: | Online-Ressource (xii, 366 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Includes bibliographical references and index Contents; Acknowledgments; Introduction: Luxury Service and the New Economy; 1 'Better Than Your Mother': The Luxury Product; 2 Managing Autonomy; 3 Games, Control, and Skill; 4 Recasting Hierarchy; 5 Reciprocity, Relationship, and Revenge; 6 Producing Entitlement; Conclusion: Class, Culture, and the Service Theater; Appendix A: Methods; Appendix B: Hotel Organization; Appendix C: Jobs, Wages, and Nonmanagerial Workers in Each Hotel; Notes; References; Index Electronic reproduction; Available via World Wide Web |
ISBN: | 978-0-520-93960-8 ; 978-0-520-24782-6 |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012672502