Co-creating e-commerce last-mile logistics with consumers : a conceptual framework and future research agenda
Xueqin Wang, Kum Fai Yuen, Yiik Diew Wong, Kevin X. Li, and Thi Minh Trang Tran
| Year of publication: |
2021
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|---|---|
| Authors: | Wang, Xueqin ; Yuen, Kum Fai ; Wong, Yiik Diew ; Li, Kevin Xingang ; Thi Minh Trang Tran |
| Published in: |
Key challenges and opportunities for quality, sustainability and innovation in the fourth industrial revolution : quality and service management in the fourth industrial revolution - sustainability and value co-creation. - New Jersey : World Scientific, ISBN 978-981-12-3034-9. - 2021, p. 177-202
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| Subject: | consumer logistics value co-creation | service innovation | exploitation and empowerment | relationship governance | Kundenintegration | Customer integration | Logistik | Logistics | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Konsumentenverhalten | Consumer behaviour | Lieferkette | Supply chain | Logistikdienstleister | Logistics provider | Electronic Commerce | E-commerce | Online-Handel | Online retailing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.1142/9789811230356_0010 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012506170