Co-creating value in hotels using mobile devices : a conceptual model with empirical validation
Year of publication: |
2016
|
---|---|
Authors: | Morosan, Cristian ; DeFranco, Agnes |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 52.2016, p. 131-142
|
Subject: | Service-dominant logic | Value co-creation | Novelty seeking | Habit | Mobile commerce | Service-Dominant Logic | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Mobile Business | Mobile business | Hotellerie | Hotel industry | Mobilkommunikation | Mobile communications | Marketingtheorie | Marketing theory | Kundenwert | Customer value |
-
Value co-creation and co-destruction in service ecosystems : the case of the Reach Now app
Schulz, Thomas, (2021)
-
Value co-creation among hotels and disabled customers : an exploratory study
Navarro, Susana, (2014)
-
Mobile payment services as a facilitator of value co-creation : a conceptual framework
Hsiao, Ming-Hsiung, (2019)
- More ...
-
Co-creation of value using hotel interactive technologies : examining intentions and conversion
Morosan, Cristian, (2019)
-
Consumers’ intentions to use online food delivery systems in the USA
Gunden, Nefike, (2020)
-
Gunden, Nefike, (2020)
- More ...