Co-creation and learning in health-care service development
Year of publication: |
2012
|
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Authors: | Elg, Mattias ; Engström, Jon ; Witell, Lars ; Poksinska, Bozena |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 23.2012, 3, p. 328-343
|
Subject: | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration | Service-Dominant Logic | Service-dominant logic | Lernende Organisation | Learning organization | Gesundheitswesen | Health care system |
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