Co-creation willingness matrix and capability continuum for classification and scaling of services
Year of publication: |
2014
|
---|---|
Authors: | Lazarus, Davis ; Krishna, Anupam ; Dhaka, Sunishtha |
Published in: |
Journal of global marketing. - Philadelphia, Pa. : Taylor & Francis, ISSN 0891-1762, ZDB-ID 1034619-3. - Vol. 27.2014, 4, p. 213-225
|
Subject: | S-D logic | value co-creation | co-creation capability | co-creation continuum | co-creation willingness matrix | extent of co-creation | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Service-Dominant Logic | Service-dominant logic |
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