Co-Production and Public Service Management : Citizenship, Governance and Public Services Management
by Victor Pestoff.
Rethinking public service management and renewing democracy: engaging citizens as co-producers of public services -- Beyond exit and voice in enduring welfare services: citizens as co-producers? -- Empowering parents as co-producers of childcare services in Sweden -- Citizens as co-producers of welfare services: childcare in eight European countries -- Citizens as co-producers of personal social services in Sweden: toward a paradigm of democratic participation -- Crucial concepts for understanding co-production in third sector social services and health care -- Small groups, collective action and the sustainability of co-production -- Exploring synergies between social enterprise, social innovation and co-production: key post-NPM concepts in public sector reforms -- Co-production at the crossroads of public administration regimes: what role for service users, providers and the third sector? -- Co-production and public administration regimes: their impact on hybrid organizations -- Reframing co-production: more definitions of new schools? -- Co-production and the third sector in the 21st century: new schools of democracy and participatory public service management -- References -- Index.