Co-production of service innovations through dynamic capability enhancement
Year of publication: |
2015
|
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Authors: | Chen, Ja-shen ; Kerr, Don ; Tsang, Seng-su ; Sung, Yu Chieh |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 35.2015, 1/2, p. 96-114
|
Subject: | co-production | dynamic capability | service innovation | organizational commitment | Dynamische Kompetenzen | Dynamic capabilities | Innovation | Dienstleistungssektor | Service industry | Innovationsmanagement | Innovation management | Lernende Organisation | Learning organization | Dienstleistung | Services | Dienstleistungsinnovation | Service innovation | Mitarbeiterbindung | Employee retention |
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