Collaborating in a health-care process : partner, not customer
Margareta Karlsson
| Year of publication: |
2022
|
|---|---|
| Authors: | Karlsson, Margareta |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 14.2022, 1, p. 110-120
|
| Subject: | Collaboration | Customer orientation | Health-care service quality | Internal markets | Quality management | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Gesundheitswesen | Health care system | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQSS-09-2021-0126 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012884466