Collaboration between service professionals during the delivery of health care : evidence from a multiple-case study in U.S. hospitals
Year of publication: |
March 2016
|
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Authors: | Senot, Claire ; Chandrasekaran, Aravind ; Ward, Peter T. |
Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 42/43.2016, p. 62-79
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Subject: | Case study | Professional services | Health care delivery | Cross-level collaboration | Formal and informal integration mechanisms | USA | United States | Krankenhaus | Hospital | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care |
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