Combining corporate environmental sustainability and customer experience management to build an integrated model for decision-making
Year of publication: |
2023
|
---|---|
Authors: | Calza, Francesco ; Sorrentino, Annarita ; Tutore, Ilaria |
Published in: |
Management decision. - Bingley : Emerald, ISSN 1758-6070, ZDB-ID 2023018-7. - Vol. 61.2023, 13, p. 54-84
|
Subject: | Customer experience management | Decision-making | Environmental sustainability | Integrated model |
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