Communicate like a leader : connecting strategically to coach, inspire, and get things done

Cover -- Half Title -- Title -- Copyright -- Contents -- Introduction: The Challenge of Leadership Communication -- PART 1 STRATEGIC LEADERSHIP: Think Long-Term Investment in People and Payoff -- Chapter 1 Communicating as a Leader and as a Manager -- Chapter 2 Have a Ready Answer for THIS One Key Question-Always -- Chapter 3 Make Sure the Team Knows the Deliverables -- Chapter 4 Build a Culture of Trust -- Chapter 5 Hire Based on Core Character and Competency -- Chapter 6 Nix Micromanaging and Other Negatives -- Chapter 7 Squelch the Urge to Hoard -- Chapter 8 Guide With Strategic Questions -- Chapter 9 Dislodge Log-Jamming Directives -- Chapter 10 Become a Coach, Not a Critic -- Chapter 11 Give Kudos That Count -- Chapter 12 Fire People to Be Fair -- Chapter 13 Energize Rather Than Demoralize -- Chapter 14 Course-Correct Quickly After Bad Decisions -- Chapter 15 Develop Your People -- PART 2 STRATEGIC CONVERSATIONS: Connect With Intent -- Chapter 16 Be Intentional About Your Communication Standards -- Chapter 17 Be a Leader Who Laughs -- Chapter 18 Respond Promptly in the Age of Twitter -- Chapter 19 Learn to Apologize or Pay the Penalty -- Chapter 20 Keep Your Networks Active -- PART 3 STRATEGIC NEGOTIATIONS: Look for Mutual Opportunities -- Chapter 21 Determine Your Goals, Value, and Walk-Away Point -- Chapter 22 Adopt Strategic Negotiation Practices -- Chapter 23 Aim to Do the Second Deal -- PART 4 STRATEGIC SPEAKING: Persuade Minds and Win Hearts -- Chapter 24 Increase Your Executive Presence -- Chapter 25 Dump Your Data to a Storyline -- Chapter 26 Engage With Great Stories -- Chapter 27 Be Brief or Be Dismissed -- Chapter 28 Prepare for Off-the-Cuff Comments -- PART 5 STRATEGIC WRITING: Write to the Point -- Chapter 29 Let Them See How You Think -- Chapter 30 Trust the TA-DA Template[sup(TM)]