Communication after an integrity-based trust violation : how organizational account giving affects trust
Year of publication: |
April 2018
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Authors: | Brühl, Rolf ; Basel, Jörn ; Kury, Max |
Published in: |
European management journal. - Amsterdam : Elsevier, ISSN 0263-2373, ZDB-ID 859497-1. - Vol. 36.2018, 2, p. 161-170
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Subject: | Accounts | Apology | Credibility | Excuse | Refusal | Responsibility | Trust repair | Vertrauen | Confidence | Glaubwürdigkeit | Experiment | Rechnungswesen | Accounting | Interne Kommunikation | Internal communication |
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