Communication--Caveats Concerning Efficiency/Effectiveness Measures of Mass Transit Performance
In a recent article in Management Science, Savas [Savas, E. S. 1978. On equity in providing public services. Management Sci. 24 (8, April) 800-808.] discusses performance measures in the provision of public services, states that it is difficult, but not impossible, to develop measures for efficiency and effectiveness, and discusses some of the measures that have been used in various industries. It should be noted, however, that in some fields the widely used efficiency and effectiveness indicators do not measure what they are intended to, and should be subject to further critical examination.
Year of publication: |
1978
|
---|---|
Authors: | Gleason, John M. ; Barnum, Darold T. |
Published in: |
Management Science. - Institute for Operations Research and the Management Sciences - INFORMS, ISSN 0025-1909. - Vol. 24.1978, 16, p. 1777-1778
|
Publisher: |
Institute for Operations Research and the Management Sciences - INFORMS |
Saved in:
Online Resource
Saved in favorites
Similar items by person
-
Measuring efficiency in allocating inputs among outputs with DEA
Barnum, Darold T., (2006)
-
Barnum, Darold T., (2006)
-
Toward valid measures of public sector productivity : performance measures in urban transit
Gleason, John M., (1982)
- More ...